Shipping policy
Processing Time
All orders are handmade or hand-packed with care. Please allow 3–5 business days for order processing before shipment. During peak seasons or for custom orders, processing times may be slightly longer.
Shipping Rates & Options
We offer calculated shipping rates based on your location and package weight. You can select your preferred shipping method at checkout.
Domestic Shipping (U.S.)
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Standard shipping typically arrives in 3–7 business days.
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Expedited options are available for faster delivery.
Order Tracking
You’ll receive a tracking number via email once your order has shipped so you can follow its journey to your door.
Lost or Delayed Packages
While we are not responsible for delays caused by postal carriers, we will do our best to assist you in locating a missing package.
Packaging
We strive to pack all items securely and eco-consciously. Whenever possible, we use recycled or biodegradable materials to reduce environmental impact.
Contact Us
For any shipping-related questions, please reach out to us at info@mysticvalestudios.com.